FAQ

Do your offer bulk discounts?

We offer the following additional discounts:

– Purchases between 100 and 500 euros: 5% discount
– Purchases between 501 and 1,000 euros: 10% discount
– Purchases between 1,001 and 3,000 euros: 15% discount
– Purchases over 3,001 euros: 20% discount

Free shipping on all orders above 70 euros

Discounts are applied automatically at checkout.

Can I customize the products?

Yes. We offer different customization possibilities: custom printing, screen printing …
Contact us for more information.

What is your Return & Refund Policy?

You have 14 days to return an item from the date you received it. No questions asked. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. All return charges are the customer’s liability. Custom or custom-made products cannot be returned.

Once we receive your item in our warehouse, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Returns adress:
Portal de Valldeix 23, 08301 Mataró (Barcelona)- Catalonia- Spain

Where do you ship to?

We currently only ship to the following destinations:
Austria, Belgium, Bulgaria, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (except Canary Islands) and Sweden.

What is your shipping policy?

Shipment processing time

All orders (physical products) are processed within 1-2 business days

Shipping rates & delivery estimates

We offer free shipping on all orders above 70 euros. We charge 9,99 euros on ordes below 70 euros
Estimated delivery time for products is within 3-5 business days
Please contact us in advance, if you need a more urgent shipment

Shipping destinations

We currently only ship to the following destinations:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (except Canary Islands) and Sweden.

Please contact us in advance, if you need shipping to other countries

When was your company created?

Our company was founded in 1994

How can I know more about your company?

Use the following link

How can I contact you?

Please visiti this page

Do you have a privacy policy?

Of course. Please visit the following page

What are your tax details?

Germany, VAT number: DE320115644 | Spain, VAT number: B60678760 | France, VAT number: FR09841785884 | Italy, VAT number: IT00216809996 | Poland, VAT number: PL5263236234 | United Kingdom, VAT number: GB304123363 | Czech Republic, VAT number: CZ684635032 | European trademark: 017937492 | US Trademark: 88733111

Where can I find your free RSVP tool?

Please visit this page

What are the main advantages of buying in your store?

Sales in our store enjoy the following advantages:

  • Free shipping on all orders above 70 euros
  • Bulk pricing.
  • Prices include VAT
  • 14-day money back guarantee, if the product does not meet your expectations.
  • Personalized attention by email or phone with one of our specialized consultants (Monday to Friday, from 9.00 to 14.00)
  • Secure payment with Stripe and encryption by Let’s Encrypt
  • Members of AECOC (Association of Manufacturers and Distributors)

More than 100,000 satisfied customers, since 1994!